TERMS AND CONDITIONS

“We” are: Natalie Richardson trading as Makeup by Natalie of Pine Corner, Firwood Rise, Heathfield, TN21 8NP.

“You” are: The customer or customers that received the proposal (where more than one person, they shall be jointly and severally liable). (“Client”)

1.Definitions
In this agreement:
“Assignment” means the project of work, goods and Services set out in the proposal.
“Deposit” means the advance payment to secure the date and to allow Natalie Richardson to commence work on the Assignment and is described in clause 2.2.
“Event” means the event where the Assignment is to be delivered by Natalie Richardson.
“Fees” means money paid or owed to Natalie Richardson by the Client for the Assignment.
“Services” means the services provided by Natalie Richardson as part of the Assignment.
“Terms” means these Terms and Conditions.

2.Price and payment
2.1 Price for the Assignment is set out in the proposal. There is no VAT.
2.1.1 Prices charged are per person, and any additional Services or for additional family or friends added to the Assignment shall attract further Fees.
2.1.2 The price includes advice and guidance about skincare and makeup products, advice on application and use and the delivery of makeup and/or hair styling Services, and all ancillary Services to complete the Assignment.
2.1.3 The price excludes any expenses that will be incurred by Natalie Richardson, unless otherwise agreed in writing by the parties. The price also excludes any travel expenses to the Event, which is charged at 60p per mile from Natalie Richardsons base and return.
2.2. A Deposit of £50 shall be paid upon entering this agreement. The Deposit is to secure the date for the delivery of the Assignment and the preparation time required to deliver the Assignment. Natalie Richardsons invoice for the Deposit will follow – please refer carefully to Clause 3.
2.3 The price and the Deposit and any expenses shall be the Fees of the Natalie Richardson. The Client shall pay Natalie Richardson the balance of the Fees at the latest 14 days before the Event and all Fees shall be paid in advance in full.

3.Cancellation of agreement and the Deposit
3.1 Once the Deposit has been paid, the Assignment can be cancelled by either party in writing or by email subject to the matters set out in this clause.
3.2.1 If Natalie Richardson cancels the Assignment, the deposit paid will be repaid to the Client within 14 days of cancellation and no further sum or compensation will be payable to the Client by the Natalie Richardson arising from such cancellation.
3.3.2 If the Client cancels the Assignment within 14 days of entering into this agreement, then the Deposit shall be repaid to the Client in full.
3.3.3 If the Client seeks to cancel this Assignment more than 14 days after entering this agreement and more than 8 weeks before the Event then the Deposit shall be forfeited, any expenses incurred as at the date of cancellation must be paid by the Client, and those paid shall also be non-refundable. No further sums will be due from the Client to Natalie Richardson.
3.3.3 If the Client cancels this Assignment within 8 weeks or less of the Event, then the Fees including any expenses incurred as at the date of cancellation, less any Fees paid already, shall be due to Natalie Richardson.

4. The Assignment.
4.1. Natalie Richardson reserves the right to use images of their work during the Assignment for marketing, promotional, competition and editorial purposes. If you do not wish to give consent to this use of the work or your image, then you must confirm this by email within14 days of entering into this agreement.
4.2 Trial sessions
4.2.1 All trial sessions last about 2-3 hours and are held at Natalie Richardsons address Monday – Friday between the hours of 9:30am and 2:30pm.
4.2.2 Trials should be attended by the Bride and ONLY one other person. No children under 18 years old are allowed to attend the trial unless agreed otherwise in writing.
4.2.3 Trials are recommended to be undertaken between 6-8 weeks before the Event. They usually need to be booked in advance about 4 months before the Event.
4.2.4 Once a trial is booked it can only be rearranged with a minimum of 7 days’ notice.
4.3 Variations to the Assignment, or to the Services, may only be agreed in writing. Services outside the scope of the proposal will attract additional charges. Any change of date or postponement will be agreed subject to our availability and will be deemed a cancellation and clause 3 will apply unless we agree otherwise in writing.
4.4. Final numbers receiving the Services at the Event must be received in writing from the Client by Natalie Richardson at time of booking. If numbers subsequently increase, Natalie Richardson reserves the right to increase their price accordingly. If numbers subsequently decrease, there will be no discount and the Fees shall be charged in full.
4.5. Natalie Richardson reserves the right to refuse Services to the Client, or any connected person, if they show symptoms of any infectious condition, or use, or threaten, abusive or inappropriate behaviour.
4.6. Natalie Richardson reserves the right to change the representatives to provide the Services at any time, where possible with notice to the Client, where any representative is unavailable to attend the Event through illness or for any other reason, so long as the quality of the Services are not affected. If a suitable alternative cannot be found, then the MUA will cancel the Services and clause 3 will apply.

5.Allergies
5.1. Natalie Richardson will not be held responsible for any allergies or reactions caused by our work.
5.2. It is the Client’s responsibility to inform Natalie Richardson in writing of any sensitivities/allergies/intolerances at the time of booking or at the latest 14 days before the Event. Natalie Richardson cannot accept any liability for allergies or reactions where they have not been advised of such risks.

6.General Conditions
6.1. Verbal or email instructions by the Client to proceed will constitute an acceptance in full of the Terms.
6.2. The Fees will be paid after invoices are rendered from time to time. No VAT is applicable. Payment terms are 7 days, and payment is not deemed to have been made until the Fees have been paid in full. If payment is not made in full and within time the Services may be suspended and payment in advance may be required before the Services are recommenced.
6.3. Natalie Richardson reserves the right to require some or all of the Fees to be paid in advance of the commencement of the Services where applicable and agreed in writing. If payment is not made in accordance with the above clauses, Natalie Richardson reserves the right to charge an administration fee of £50 to late payments together with interest at the rate prescribed by the Late Payment of Commercial Debt (Interest) Act 1998 from the date payment was due until the date payment is made.
6.4. Each party will keep the confidential information of the other party and any third party confidential and secret, and only use it for the purposes of supplying the Services or making proper use of the Services. Each party recognises and accepts its obligations with regard to the control and the processing of personal data under the current data protection legislation and regulations. For more information on this, please see our privacy notice on our website.
6.5 Natalie Richardson will use reasonable care and skill in performing the Services.
6.6. Natalie Richardson’s liability in respect of any loss of goodwill, loss of business, loss of profits, loss of anticipated savings, loss of use or for any other consequential, special or indirect loss or damage will be NIL.
6.7. In respect of any other direct losses (in Contract or Tort) the total liability of Natalie Richardson will not exceed the return of all Fees received, and thus the limit of liability shall not exceed the value of the Services provided.
6.8. Nothing in these Terms will exclude or limit liability for death or serious injury caused by Natalie Richardson’s negligence.
6.9. If Natalie Richardson is limited or hindered from providing Services booked by the Client due to circumstances beyond its control e.g. Government intervention, Acts of God, civil disturbance, war, national or local disaster, strikes, labour disputes, epidemic and or pandemic, then the liability of Natalie Richardson to the Client shall not exceed the amount paid by the Client for the Services. The Deposit shall be non-refundable, (being an approximation of the value of Services already rendered and or expenses incurred) and Natalie Richardson shall (where the value of the Services already delivered to the Client or expenses incurred is greater than the value of the Deposit) be entitled to be paid additionally for all Services delivered to the Client up to that point. Natalie Richardson shall not be liable for any additional losses incurred by the Client in such circumstances.
6.10. Natalie Richardson reserves the right to use images of work undertaken during the Services for marketing, promotional, competition and editorial purposes. If you do not wish to give consent to this use of the work or your image, then you must confirm this by email within 14 days of entering into this agreement.
6.11. Nothing in these Terms is intended to create a partnership or joint venture between Natalie Richardson and the Client, and no party has the right to act an agent for the other or to bind the other party in any way.
6.12. These Terms and any dispute arising from them shall be governed by the laws of England and Wales.